Overview
This course contains five mandatory units. Learners must achieve all units.
Unit 1: Planning an Event
In this unit, learners will explore the three main sectors within the events industry. They will learn about the role of an event planner in terms of the responsibilities that they have and the skills required. Learners will explore what is involved in planning an event and how to plan for contingencies. Learners will also be taught about the necessity of health, safety and security measures.
Unit 2: Reviewing and Evaluating an Event
In Unit 2, learners will discover the importance of reviews and evaluation and how this benefits those involved. They will explore the different methods in which this can be carried out and the value of each one. Learners will learn how to plan the evaluation for an event using the tools and methods that they have explored.
Unit 3: Marketing and Market Research for Event Planning
In this unit, learners will explore why market research is so important and discover how target audiences differ between events. They will look at the different methods that can be used for marketing and evaluate the suitability of each method for different target audiences. Learners will then explore what they need to do to plan marketing for an event.
Unit 4: Planning Human Resources for Events
In Unit 4, learners will look at how events are managed and what makes up a management team. They will explore the different teams involved in event planning and how they contribute. The unit also examines the human resources required for an event, focusing on their main roles and responsibilities.
Unit 5: Communication and Customer Service for Events
In this unit, learners will explore communication and its importance in the context of events. Equality and diversity are examined, including relevant legislation. Learners will also explore the importance of customer service, what it involves, and how it can be effectively implemented. Finally, learners will develop guidance to ensure that staff deliver the expected standards of customer service.
FREE
NCFE Level 2 Certificate in the Principles of Cyber Security
Online Learning
Anyone looking to widen their knowledge in event planning
19 +
Start Date: To Be Advised
Time: At a time that suits you
Day: Work at a day to suit you - Distance Learning only
Duration: 16 weeks
Online
Pathway into Customer Service
