Accessibility Statement

Accessibility statement for Stockton Learning and Skills service website

This accessibility statement applies to www.slss.ac.uk

This website is run by Stockton-on-Tees Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

 

We have also made the website text as simple as possible to understand.

Visit the AbilityNet website which has advice on making your device easier to use if you have a disability.

How accessible this website is

We are working to make our website as accessible as possible. However, we know some parts of this website are not fully accessible:

  • some PDF and Word documents are not fully accessible to screen reader software
  • the colour of some text does not sufficiently contrast with its background colour
  • some pages do not render correctly on smaller screens
  • some elements of the website are not keyboard operable and the keyboard focus becomes lost for some tabs
  • you cannot skip to the main content when using a screen reader
  • some buttons do not have discernible text
  • some of our forms do not have the correct autocomplete attributes
  • one table on our website does not include a header
  • some of our link text may be confusing or has not been inputted correctly
  • there are some blank headings and headings that are in the wrong hierarchy

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille email webmaster@stockton.gov.uk

We'll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact digital.accessibility@stockton.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Stockton-on-Tees Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

PDFs and other documents

Some PDF and Word documents are not fully accessible to screen reader software. (WCAG A criterion 1.3.1)

We are currently reviewing the small number of PDF and word documents on the website and plan to fix any that are not fully accessible by the end of May 2024.

Contrast

The colour of the text and the colour of the background are not in sufficient contrast to each other in some areas of our website. (WCAG AA 1.4.3)

We are currently reviewing the colour choices across the website and plan to change any that do not meet WCAG AA standard by the end of May 2024.

Mobile

A small number of pages require scrolling in two dimensions on small screens or when certain levels of zoom are applied (WCAG 1.4.10)

We are reviewing the pages that are causing this error and changing their design, so they render correctly on all screen sizes. We plan to have this work completed by the end of May 2024.

Keyboard operable

Parts of our website are not operable by keyboard. (WCAG A 1.4.3)

We are reviewing the design of the website including the homepage menu and plan to make this fully keyboard operable by the end of May 2024.

Focus

The keyboard focus becomes lost when using some parts of our website. (WCAG 2.1 2.4.7)

The focus order is confusing to a user when the hamburger menu on our website is expanded. (WCAG A 2.4.3)

When hovering over the navigation bar dropdown menus, there is no mechanism to dismiss the additional content triggered without moving pointer hover or keyboard focus. (WCAG AA 1.4.13)

We plan to fix these issues with the focus by the end of May 2024.

Carousel

There is no way to hide, pause or stop the carousel panel used on our homepage. (WCAG A 2.2.2)

We are reviewing the design of the carousel it will be changed to incorporate a way to hide pause or stop or if this is not possible, it will be removed by the end of May 2024.

Buttons

A small number of buttons do not have discernible text. (WCAG A 4.1.2)

We are reviewing the buttons and the correct text will be added to them by the end of May 2024.

Forms

Some of our forms do not have the correct autocomplete attributes. (WCAG AA 1.3.5)

We are correcting the parts of our forms that apply to this and plan to have completed this by the end of May 2024.

Navigation

It is not possible to skip to the main content on our pages. (WCAG A 2.4.1)

We will add this option by the end of May 2024.

Tables

One page of our website includes a table without a header row or column. (WCAG A 1.3.1)

A heading row will be added to this table by the end of May 2024.

Link text

The same link text is used for different forms on some pages of our website. (WCAG A 2.4.4)

A few pages have links which don’t include text.  (WCAG A 4.1.2)

We plan to review all link text and fix these issues by the end of May 2024.

Headings

On a few areas of the website design, a blank heading has been used as a layout device and on a small number of pages heading 1 is not present. (WCAG A 1.3.1)

We plan to remove all blank headings and ensure each page has a heading 1 by the end of May 2024.

What we’re doing to improve accessibility

We are working across our services to ensure all content produced for the website is in an accessible format. We plan to regularly review our accessibility through user testing for new content and online services as well and manual testing using NVDA and diagnostic software such as Wave, Axe and Silktide to ensure compliance of WCAG AA standards and AAA where possible.

Preparation of this accessibility statement

This statement was prepared on 22 December 2020. It was last reviewed on 08 March 2024.

This website is tested every day using diagnostic software called Silktide. Manual testing is also carried out on a regular basis for new content. Testing is carried out by our Digital and Website Development Team.