Overview
The Principles of Customer Service qualification aims to help you to develop essential knowledge of how to carry out customer service tasks, understand customers, how to promote additional products and how to resolve complaints.
FREE
Distance Learning - Level 2
Employability
This distance learning course is suitable for those who wish to study at their own pace, at a place that suits them. These courses are designed to be part of your Continuous Professional Development.
Age 19 +
EU/UK resident for the last 3 Years
Start Date: To Be Advised
Time: At a time to suit you
Day: Work at a day to suit you - Distance Learning only
Duration: Minimum of 12 Weeks
Online
Secure employment in a Customer Service role, or increase your existing knowledge for your current job role.