Admin and Management

Certificate in Lean Organisation Techniques L2

This course is ideal for learners who wish to increase their awareness and understanding of the lean management system and the features of a lean environment. 

This qualification covers the skills and knowledge needed to use lean organisation and business improvement techniques in business and to work effectively in a team.

Certificate in Information, Advice or Guidance L2

This course is suitable for anyone working in, or looking to work in a role which involves the giving of information, advice and guidance. The knowledge gained by carrying out this qualification is transferable across a wide range of sectors, allowing you to apply it to your own employment context. 

UK employers are often interested in candidates who can demonstrate an understanding of the importance of interacting appropriately with customers, clients and colleagues.

Certificate in Principles of Customer Service L2

Are you looking to study a customer service online course? This qualification is ideal for anyone who is currently working in a customer-facing role, or anyone who is looking to get a job where the role involves customer service knowledge as a key component of the position. 

You will develop essential knowledge of how to carry out customer service-related tasks such as how to manage information and support events. Once you have completed the qualification you will be able to apply your knowledge in a variety of industries and job roles.

Certificate in Principles of Business Administration L2

This qualification is ideal for anyone with an interest in the responsibilities and tasks involved in a business administration role. By exploring the principles of supporting events, project management and chances within a business environment, you will develop a competitive and impressive knowledge about this sector which can help you start a new career or progress within a current role. 

You will develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. You will also learn how to apply your knowledge in a variety of industries and job roles.

Certificate in the Principles of Team Leading L2

Interested in studying one of our leadership courses? This qualification is aimed at learners who wish to gain further skills to develop their careers and progress in the workplace. It is suitable for anyone new to a team-leading role, or those who are hoping to become a team leader as they advance their careers.