Adult Care Worker Level 2 (Health and Social Care)


This qualification is designed for apprentices in adult care roles and covers a wide range of care service interactions including:

  • personal care
  • medications
  • handling information
  • supporting mobility
  • dementia awareness.

Adult Care Workers need to demonstrate excellent care skills and behaviours.

The role of an Adult Care Worker is to develop and provide good quality care and services to the clients of the organisation.

An Adult Care Worker will be directly involved with clients and their families and will manage and control situations which may occur to ensure the best service is given.

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Who is this for?

This apprenticeship is aimed at those who want to pursue a career working in a range of different types of healthcare settings.

It will give you the skills and knowledge you need to be able to pursue a career in Health and Social Care. It is for learners wanting to be either a;

  • Adult Care Worker
  • Support Worker
  • Personal Assistant
  • Healthcare Assistant

As an apprentice you will gain valuable experience working with an employer.


What entry requirements do I need to start the apprenticeship?

Applicants need to be aged 16 or over and will need to hold a relevant English and maths qualification at GCSE grade 9-4 (A*-C) or be prepared to achieve Functional Skills qualifications as part of their course.

Apprentices need to be in a suitable role in order to apply the relevant knowledge, skills and behaviours required for the apprenticeship with the support of their employer.

What will the apprenticeship cover?

The apprenticeship will give you the chance to learn and gain a nationally recognised qualification whilst being employed.

Not only will you meet the required knowledge, skills and behaviours within the Level 2 Adult Care Worker Standards you will also complete a Level 2 Diploma in Care, Employers Rights and Responsibilities and the Care Certificate. Sample topics which will be covered include:

  • Responsibilities of a care worker
  • Handle information in care settings
  • Communication in care settings
  • Duty of care
  • Equality and inclusion in care settings
  • Health, safety and wellbeing in care settings
  • Person-centred approaches in care settings
  • Safeguarding and protection in care settings
  • Infection control

 This apprenticeship also has an End Point Assessment which you will be expected to complete to achieve the qualification. 

This includes:

  • Professional discussion
  • Showcase of your portfolio of work
  • Multiple choice question test


Where and when will I learn?

The apprenticeship will typically take 15 months to complete.  During the apprenticeship you’ll attend regular training sessions at Billingham Community Centre to meet the requirements of the apprenticeship and you will be assessed in your work setting and in preparation for an End Point Assessment.

You are also required to complete at least 20% off the job training with the support of your employer through a range of flexible approaches which will be discussed when you enrol for the apprenticeship.

What should I bring with me?

For the first session you would need to bring;

  • Proof of your previous qualifications and proof of identity
  • Laptop (if preferred)
  • Notebook and stationary
What shall I do next?

The qualification will provide progression opportunities to other qualifications such as:

  • Level 3 Lead Adult Care Worker
  • Level 3 Senior Healthcare Support Worker

There are a huge range of job opportunities for people with healthcare and adult care qualifications. This apprenticeship could help you develop a career in care services and healthcare organisations.  

For more information contact Mike Elliott on 01642 521234 or email

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