Duties will include:
- All expected admin tasks
- Computer work
- Updating records
- Making and taking telephone calls
- Liaising with customers and suppliers
- Sending emails etc.
- You will also provide first class customer service to customers over the phone, online, and in person
- You will also help with accounts and HR and following your apprenticeship you will have the chance to develop your career in areas such as accounts, or even sales if you enjoy that side of the role
- Working week
Shifts to be confirmed. You will also spend 20% of your time in off the job training at the training centre in Billingham. You need to be able to get to both the training and work locations.
Total hours per week: 30.00
- Expected duration
- Apprenticeship level
Level 3 (A level)
About the Employer
About the employer
The name of Race is synonymous with Quality Furniture and has been so since 1908 when the Race family started their furniture business, simply called ‘Race Furniture’. The brothers Ernest Oswald and Wilfred traded successfully until the First World War in 1914. After the war ended in 1918 they ran two separate furniture businesses at various locations in the Middlesbrough area. In 1920 Ernest set up his newer and bigger furniture company, known as ‘Race Furniture’, at 168 Borough Road, Middlesbrough.
Most of the stock was furniture plus hardware, carpets, rugs and various items for the home. The shop continued to trade successfully, building up an enviable reputation for quality furniture in the Teesside area. At the end of the Second World War in May 1946 Ernest’s son, Clive Oswald, joined the family business. The period of trading after the war was extremely difficult as not much new furniture was manufactured during the war years and even then was only obtainable with dockets. It took many years for things to return to normal. Sadly in June 1953 Ernest, affectionately known as ‘Ossie’, died leaving his wife Beatrice and Clive to carry on the business. Clive’s wife Leah joined the company in 1956 as the company was progressing steadily, in the early 1960’s the shop front was modernised and the business steadily grew until 1979 when Grandson Iain Clive Race joined the company after working in London.
The company continued to grow rapidly until 1987 when the complete shop was extended and modernised. From this point the company really accelerated stocking a wider variety of furniture and moving more upmarket in the products sold. A huge period of growth ensued to keep a pace with the fierce competition in retail furniture on Teesside. The name of Race, however, was always at the forefront, advertising was extensive and the company grew to found other businesses such as ‘The Pine Warehouse’ and ‘The Leather Suite Centre’ and ‘Giftbox’.
Although the business moved out of its traditional and well known premises in Middlesbrough , during a period of expansion, to Stockton-On-Tees this was only for a short time and that branch has closed. Race Furniture returned to its roots by moving back into its former shop at 168-172 Borough Road, Middlesbrough and is once again supplying the people of Teesside and beyond with quality furniture and good old-fashioned service.
168-170 Borough Road
STOCKTON-ON-TEES BOROUGH COUNCIL
Applications for this apprenticeship are being processed by Stockton Borough Council
Michael Elliott 07384243888 email@example.com
Business Administrator Level 3 Apprenticeship Standard:
You will receive lots of training and support at work and also have an Assessor who will visit you in the workplace and also support you with your off the job training. You will spend 20% of your time in off the job training, this will usually be at the training centre in Billingham.
The apprenticeship will also include Functional Skills in English and maths at Level 2, however you may be exempt from these depending on your previous qualifications.
The apprenticeship will give you the chance to learn and gain a nationally recognised qualification whilst being employed.
Sample of the topics which will be covered include:
- IT, record and document production, decision making, interpersonal skills, communication, quality, planning and organisation and project management
- The organisation, value of their skills, stakeholders, relevant regulation, business fundamentals, processes and external environment factors
- Professionalism, personal qualities, managing performance, adaptability and responsibility
The above topics will be studied over a period of 18 months.
This qualification has an End Point Assessment, which you would be expected to complete for you to achieve your apprenticeship.
This includes the following:
- Project presentation
- Candidate portfolio interview
- Knowledge test
Requirements and Prospects
- Must have good computer skills including the ability to help promote the business through social media
- Good attention to detail
- Good literacy and numeracy skills
- Excellent communication skills.
- Honest, reliable and trustworthy
- Willing to learn
- Good team player
- Polite and friendly and able to make people feel welcome
- GCSE grade C/4 or above (or equivalent) in English Language and maths would be an advantage.
- Good computer skills
- Excellent opportunity to develop your career with the business following your apprenticeship in several different areas such as accounts or sales for example, if this is of interest to you. You will be given lots of support and advice to help with your next steps
Things to consider
- You will need to be able to get to the work location (168-170 Borough Rd, Teesside, Middlesbrough TS1 2EJ) and training location (Billingham Community Centre, The Causeway, Billingham, TS23 2DA)