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Business Administration Level 3

Overview

This advanced apprenticeship is ideal for people working in an administration role who have a level of responsibility for their own role, supporting other colleagues, and those with leadership responsibilities. Areas of study include; ‘Decision Making’, ‘Managing Performance’, and ‘Business Fundamentals’.

This apprenticeship provides a firm understanding of organisational operations and functional processes, as well as the wider working environment.

Applicants should have key responsibilities and have the ability to be enterprising and work using their own initiative.

It is ideal for individuals looking to develop their skills and progress their business careers.

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Who is this for?

This apprenticeship is aimed at those who want to pursue a career working in a range of different office environments.

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.

The qualification is linked to a variety of roles where administrators will have their own key responsibilities.

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

This will include skills

  • IT
  • decision making
  • communication
  • managing own performance
  • record and document production and using a variety of processes

Typical roles include

  • business administrator
  • senior administrator
  • office coordinator
  • personal assistant
  • project officer
What entry requirements do I need to start the apprenticeship?

Applicants need to be aged 16 or over and will need to hold a relevant English and maths qualification at GCSE grade 9-4 (A*-C) or be prepared to achieve Functional Skills qualifications as part of their course.

Apprentices need to be in a suitable role in order to apply the relevant knowledge, skills and behaviours required for the apprenticeship with the support of their employer.

What will the apprenticeship cover?

The apprenticeship will give you the chance to learn and gain a nationally recognised qualification whilst being employed.

Sample of the topics which will be covered include:

Skills:

IT, record and document production, decision making, interpersonal skills, communication, quality, planning and organisation and project management.

Knowledge:

The organisation, value of their skills, stakeholders, relevant regulation, business fundamentals, processes and external environment factors.

Behaviours:

Professionalism, personal qualities, managing performance, adaptability and responsibility.

The above topics will be studied over a period of 18 months.

This qualification has an End Point Assessment, which you would be expected to complete for you to achieve your apprenticeship. This includes the following:

  • project presentation
  • candidate portfolio interview
  • knowledge test
Where and when will I learn?

The apprenticeship will typically take 18 months to complete.  During the apprenticeship you’ll attend regular training sessions at Billingham Community Centre to meet the requirements of the apprenticeship and in preparation for End Point Assessment.

You are also required to complete at least 20% off the job training with the support of your employer  through a range of flexible approaches which will be discussed when you enrol for the apprenticeship.

For further information including costs, potential grants and our free recruitment service please contact Mike Elliott on 01642 528764 or email Michael.Elliott@stockton.gov.uk

What should I bring with me?

For the first session you would need to bring;

  • Proof of your previous qualifications and proof of identity
  • Laptop (if preferred)
  • Notebook and stationary
What shall I do next?

For further information including costs, potential grants and our free recruitment service please contact Mike Elliott on 01642 528764 or email Michael.Elliott@stockton.gov.uk

Latest Live Vacancies

Support customer service team in all areas including administration, order input and cost recovery. Development role to advance skills and knowledge in the customer service area.

To assist in the functioning of a busy Maintenance & Repair department by providing instructions for work, cost approvals, invoice processing and administrative tasks.

You will be providing excellent customer service to customers, serving on the counter and using the till. You will also be working towards achieving your Level 2 Customer Service apprenticeship qualifications and will spend 20% of your time in off the job training.

This is a customer service apprenticeship that will include providing excellent customer service in a busy café. You will receive training at work and also spend 20% of your time in off the job training working towards the qualifications.

This role will involve providing a warm welcome to all patients and communicating with them in an appropriate manner. You will also be communicating over the telephone and by email. You will also support colleague with admin tasks.

Working in a busy chemists in Ingleby Barwick you will provide a warm welcome and excellent customer service to everyone who comes into the shop and also over the phone and via email. You will help with displaying and promoting products and also support the wider team. It will also include some admin duties so good computer skills are essential.

To supply a supportive role in the smooth running of the administration of the Nursing Lodge. Also working towards and achieving a Business Administration Level 3 Apprenticeship.

Working within one of our Service Delivery teams, you will be trained on how to deliver a great customer experience, while supporting our HR, Payroll, Finance and Procurement functions to deliver an excellent service alongside studying.

 

3 positions available

Under the instruction/guidance of senior staff undertake general administrative support to the school.

Additional location information

1 Post initially allocated at St Marks Church of England School, St Marks Close Bishopton West Fairfield Stockton

1 Post initially allocated at Pentland Primary School, Pentland Avenue, Billingham, TS23 2RG

Both post holders may be required to work across both schools if required.

 

Working towards achieving your Business Admin qualifications you will provide admin support to all aspects of the business. Ideally, we would like someone who would like to develop the role once their apprenticeship is complete by becoming a Letting Negotiator so we would require someone that would eventually learn to drive if you haven’t already.

Under the instruction/guidance of senior staff undertake general administrative support to the school.

Additional location information

1 Post initially allocated at St Marks Church of England School, St Marks Close Bishopton West Fairfield Stockton

1 Post initially allocated at Pentland Primary School, Pentland Avenue, Billingham, TS23 2RG

Both post holders may be required to work across both schools if required.

To provide a general administration service to fee earners and legal secretaries in the corporate and commercial unit.

This will be a busy but rewarding role, providing admin support to the team and supporting lots of different Council activities. It will involve all admin tasks. You will receive lots of training and support from the friendly team and from your Assessor. You will also be working towards a Level 3 Business Administration apprenticeship.

In this Health & Social Care Apprenticeship you will receive full training and development and receive lots of support from your Work Place Mentor and your Assessor. You will be trained in all aspects of care and how to treat residents with dignity and respect. This can be a challenging role but it is also very rewarding.

Apprentice - Field Care Supervisors will be trained to implement field-based quality control systems and the efficient running of their own specific, defined areas & will vary their hours of work in order to effectively monitor and support all Car & Support Workers and clients. Apprentices will spend their time working in field and in our offices.

This is a good opportunity at a long-established Care Home in Stockton. It will involve all aspects of care work. You will be fully trained and have a workplace mentor. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.

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