Adult Care Worker Apprenticeship Level 2 - You in Mind ( Homecare) Ltd


To provide high standards of care to people using our services and to support them with all aspects of their daily life, helping them to remain living in their own home, safely and as independently as possible whilst having a fulfilled and high quality of life as much as is possible

Apprenticeship Summary

The role of a care worker can be challenging but also very rewarding.  Carer’s must be able to communicate well with others, meeting different communication needs, be able to work well under pressure whilst remaining calm, caring and compassionate throughout their role.


Care workers are responsible for providing care and support which is of a high quality and standard, safe, appropriate and effective, whilst ensuring that service users are given dignity, respect and choice at all times.  Care and support should be given in line with service users needs, wishes and preferences without compromise to their own or others safety.

Care staff must monitor the service user’s health, safety and well-being at each visit ensuring that they accurately record any changes, concerns or issues in their care plan as well as reporting these to their line manager and the service user’s next of kin, family member or person legally acting on their behalf.

Care staff are responsible for working within their own remit, training and abilities.


Care staff have a duty of care to all service users to ensure their safety, health, well-being and ensure that they are afforded dignity, respect and equality at all times, whilst ensuring that individual’s diversity is respected and valued.  Staff must not discriminate in any form and have a duty to report any discrimination or safeguarding issues whether suspected or witnessed.

Care staff have a duty to provide care and support as documented and consented within an individual’s care and support plan. 

There is a lot of variety within the role of a care worker which includes:

Personal Care

  • Washing, dressing, showering, bathing
  • Dressing and personal grooming
  • Oral care including denture care
  • Toileting and continence care, including catheter and stoma care

Physical care and support needs

  • Assistance with mobility
  • Safe use of equipment including hoist, standing aid, wheelchair, walking frame, slide sheets or transfer boards, bed rails or hospital beds
  • Assistance with use of hearing aids or other physical aids required

Meal provision

  • Meal preparation and cooking
  • Assistance with eating and drinking
  • Support and guidance with eating and drinking
  • Cleaning after meals, including washing dishes and cleaning the kitchen and dining areas
  • Preparation and support with meal replacements or supplements


  • Prompting/reminding people who self-medicate
  • Assistance/support/observation with people who require help to self-medicate
  • Safe Administration of medication
  • Recording of medication administration, either self-administered or administered
  • Ordering, collecting or returning prescriptions
  • Accurate checking and recording of prescriptions

Domestic and cleaning calls:

  • Laundry and ironing
  • Housework – dusting, hoovering, sweeping and mopping floors, changing bed linen
  • Emptying bins

Shopping or escorting calls:

  • Purchasing shopping as agreed with the service user, either carer carries out this task for them or escorts and assists them to do this
  • Escorting service users to medical appointments or social events

Companionship and sitting calls:

  • Companionship calls allow for social interaction with the carer and the service user and can include activities and hobbies within the home of the service user’s preference, outings to social events or places of interest, attendance to social meetings or gatherings of the service users choice or preference
  • Sitting calls can involve providing companionship and supervision for a service user in their own home whilst their spouse, relative or regular carer is out of the home to ensure their safety and social interaction.  Activities and social stimulation of the service user’s choice can be included again in this service such as hobbies and interests of the individual’s preference

Palliative Care

  • End of life care
  • Working in partnership with other professionals in meeting the effective and appropriate care and support needs of the individual
  • Providing appropriate emotional support for the individual and their families


  • Ensuring the safety and well-being of individuals using our service
  • Recording and reporting any concerns for a service user’s safety, well-being, and health needs
  • Recording any concerns of abuse or safeguarding issues
  • Recording and reporting any health and safety issues or any potential hazards
  • Follow risk assessments and report any issues with regards to these
  • Report any malpractice or breaches in health, safety or safeguarding witnessed from co-workers
  • Record and report any medication errors and seek advice and guidance from professionals where required
  • Ensure that Equipment is used correctly, in line with training and manufacturer’s instructions and within date of service
  • Maintain service user confidentiality at all times, except in cases of safeguarding issues

Recording and reporting

  • Record all information in relation to the provision of care and support and the tasks and activities carried out within a visit
  • Record all medication information and administration
  • Complete all relevant forms within a service user care and support plan
  • Complete any accident, incident or body map reports as required
  • All records should include dates, times, staff signatures, accurate, relevant, up to date and factual information
  • Record any issues, concerns, safeguarding, equipment faults etc in full
  • Report any issues, concerns, emergencies, deterioration or change in health, safety issues, accidents, incidents, medication errors or issues, faulty equipment, or any other cause for concern to the line manager and service user next of kin or person legally acting on their behalf

Wage/Working Week

  • Weekly wage


  • Working week

You will work a minimum of 30 hours per week, up to 40. You will spend 20% of your time in off the job training. You will need to be flexible as shifts will vary. The wage is £5 per hour which is higher than the National Minimum Wage for apprentices.

Total hours per week: 30.00

Apprenticeship Level

Apprenticeship standard Adult care worker Level 2 (GCSE)

About the Employer

The In Mind Group is built up of three businesses, You In Mind is a domiciliary care company which delivers high quality care in and around the Stockton and Hartlepool areas, Community in Mind is a Day Service for older adults and young adults with mild learning disabilities and finally Curiosity Minds is a Day Nursery for Children ages 0-8 years.


You in Mind (Homecare) Ltd


80-82 Norton Road


TS18 2DE


Training provider


Applications for this apprenticeship are being processed by Stockton Borough Council


Mike Elliott 07384243888

You will work towards achieving your Level 2 Adult Care Worker Apprenticeship, this also includes English and maths Functional Skills however you may be exempt from these depending on your previous qualifications.

You will spend 20% of your time in ‘Off The Job Training’ this will mostly be done at Stockton Council Learning & Skills in Billingham. You will also be paid for time spent in off the job training.

As well as training and support from your Assessor you will also have a workplace mentor who will provide you with training and information, advice and guidance.

Training and compliance will also include

  • Attending training provided and complete this as required;
  • Attending meetings, supervisions, appraisals etc as arranged;
  • Contribute to reviews and care plan meetings for service users where available;
  • Work within the guidance of policies and procedures as well as relevant legislation;
  • Work within level of training and ability as well as job description;
  • Contribute to the improvement and development of the team

Requirements and Prospects

Desired skills

  • Excellent communicator
  • Well organised
  • Good awareness of care needs

Personal qualities

Personal qualities

  • Honest and trustworthy
  • Polite and friendly
  • Reliable
  • Punctual
  • Excellent communication skills

Desired qualifications

Grade C or above or equivalent in English Language and maths would be an advantage, or if not you must be willing to achieve Functional Skills Level 1 in English and maths.

Future prospects

Excellent opportunity to have a long and rewarding career in care work with lots of opportunities for further development and training.

Things to consider

This vacancy is subject to an Enhanced DBS check.

This apprenticeship pays £5 per hour which is more that the National Wage for Apprentices.

Can you get to the work and training locations (Stockton and Billingham)?

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